It is fully functional and you're able to make your purchase from over there. The best thing is that your shipping cart is saved even if you purchase from our sister site. So there is no need to worry about losing the contents of your shopping cart.
I CAN'T VIEW THE LARGER IMAGE
To solve this problem please click on the smaller version of the image while on the detailed view of the product. If this doesn't work, be sure to disable pop up blocker for our entire website at www.thecanadianmuslim.ca.
MY SHOPPING CART EMPTIED ITSELF!
**We've upgraded our cart so if this is still happening kindly do let us know - PLEASE NOTE THAT YOUR CART SAVES ITSELF FOR 11 HOURS for your convenience!
Why do items disappear from my shopping cart?
---------------------------------------------
To shop at thecanadianmuslim.ca, you must have a web browser that supports "cookies" and these cookies must be enabled (Internet Explorer, Mozilla, Netscape...) .
If this is not the case, your shopping cart will stay empty, because cookies are needed to keep track of what you have added to your shopping cart. Our Cart uses cookies to remember your order. If you have them turned off it`ll bring back an empty cart.
Don't know how to Enable cookies? Here's an awesome link to tell you exactly how to do it.
---------------------------------------------------------------------------------------- Simple Steps to Enable Browser Cookies
Just wondering why they decided to call them "cookies"...heheh
HOW TO GET THE PERFECT ONLINE ORDER
Here are a few helpful guidelines to ordering online so that you're a satisfied customer in the end insha'allah.
Do's:
-----
1. Read the company return/exchange policy. If there are any questions to be asked regarding the policy, email the company and clear them up. Some companies advertise that you can return for any reason at all but the catch is that you have to Xpress ship it within 15 days of getting your order which is very costly. Our policy is flexible, inexpensive and clear to understand. You'll find access to the link below on every product page of our website and on the main page. Having a clear return policy communicates to customers that a company is focused on their customers satisfaction and repeat business.(http://www.thecanadianmuslim.ca/cart/return_policy.htm)
2. Read the size chart and know which match in size is best for you. Companies who use general size charts are not always accurate. For The Canadian Muslim, formally ISHARS Online we measure each individual style and size so that you can know what fit to expect based on your selection insha'allah.
3. Ask questions - There is no such thing as a silly question and ask them before you place an order. If you're close by, we can have someone on our team call you to clear those questions up.
4. Do read the item description - it clarifies the items you will receive. If you are asked to select a free item to go with your order, it will be sent along with the same order or in a separate package thereafter, as long as a selection is made.
5. Do double check that you've entered the correct shipping and billing information, and that it matches the billing information on your credit card statement and paypal account
6. Do make sure that you've signed your Cashier's Check, Money Order so that your payment can be processed in a timely manner.
Follow the points above and you'll get a perfect order every time insha'allah.
Sure signs that the company is legitimate, is that they have phone, fax, mail and email addresses disclosed for you to use. Email and phone correspondance should be professional, informative, clear, and friendly. If you have other points to suggest let us know by emailing us:) Happy Shopping!
FORGOT [USERNAME] & [PASSWORD]?
Copy and paste the following link in your browser location bar: https://secure.systemsecure.com/checkout/forgot_login/220063.htm
You'll need your login information when you checkout.
WHAT SIZE AM I?Know Your Size Cut and Tape together to create your own tape measure. Email us if you need assistance.
Bust/Chest: Measure around the fullest part of the bust/chest.
Waist/Belly: Measure the largest area around the waist/Belly
Hips: Measure around the fullest part of the hips including the buttox area
Please listen to the following message to provide more clarification inshallah.
The most commonly seen Middle eastern sizing scheme consists of sizes 0 through to 6. Please note that for canadian sizing schemes are the same as american ranging from sizes 8-22
0 is equivalent to a medium or size 8 in the american sizing scheme, and equal to size 10 for the british and size 38 for european. This size is commonly worn by those who are petite or under 55kg/or 120 pounds.
next, size 1.
Equivalent to a large or size 10 in american schemes.12 in british and 40 in european.
next. size 2, equal to Xlarge or us size 12 or uk size 14 or european size 42
next. size 3, equal to 2xL or us size 14 or uk16 or euopeaan 44
next size 4, equal to 3xl, or us16 or uk 18
next size 5, equal to 4xl or us 18 to 20 or uk 20-22
lastly size 6, is equal to 5xl, or us size 20-22 or uk size 22-24
Size
0
1
2
3
4
5
6
Size
M
L
XL
2XL
3XL
4XL
5XL
USA
8
10
12
14
16
18-20
20-22
UK
10
12
14
16
18
20-22
22-24
EUR
38
40
42
44
46
46-48
48-50
PAYMENT - I don't have a paypal account. How can I pay for this item?
We can process your payment securely via telephone. To order please call 1-416-451-2816. If you have already placed your order and emailed your order into us, we will call you at our earliest convenience to process your payment via Visa or Mastercard. If you would like to pay using a different kind of credit card, email us to let us know. Please note that you can still "Pay via Paypal" even though you don't have an account. Our website is integrated with Paypal so you can conveniently pay with any credit card other than Visa or Mastercard. Just fill in your name, billing and payment information to submit a payment for your order. Just follow the steps after clicking "Pay via Paypal" and we will get the funds accordingly to our paypal account. If you have other questions, please don't hesitate to email us or call.
SHIPPING - How much is it?
Prov./State
Cost$
Time
Weight
Tracking# Incl.
Addl. Info.
Canada
ON, QC, MB
4.99
1-2 days**
Unlimited
Yes
For orders under $45.00
AB,BC,NB,NL,NS,PE,SK
4.99
3-7 days**
Unlimited
Yes
For orders under $25.00
AB,BC,NB,NL,NS,PE,SK
9.99
3-7 days**
Unlimited
Yes
For orders under $25.01-$45.00
All Provinces
13.99
2-7 days**
Unlimited
Yes
Must pay via paypal to select this discount
All Provinces
19.99
2-7 days**
Unlimited
Yes
If not paying with paypal
All Provinces
29.95
1-2 days**
Unlimited
Yes
Useful option for customer who live in provinces outside of Ontario, Quebec, Manitoba.
All Provinces
0.00
1-7 days**
Unlimited
Yes
*Conditions do apply to qualify for free shipping. Notifications of free shipping sent via email, pop-ups, monthly announcements, and in your checkout
USA
All States
4.99
7-10 days**
n/a
No
For orders under $45.00
All States
9.99
7-10 days**
n/a
No
For orders $45 - $70
All States
13.99
7-10 days**
Unlimited
Yes
Must pay via paypal to select this discount
All States
19.99
7-10 days**
Unlimited
Yes
USPS Ground
All States
29.95
2-5 days**
Unlimited
Yes
USPS Ground
All States
0.00
7-10 days**
Unlimited
Yes, only if over 1kg
*Conditions do apply to qualify for free shipping. Notifications of free shipping sent via email, pop-ups, monthly announcements, and in your checkout - delays in customs or statutory holiday may delay arrival
U.K
n/a
4.99
7-10 days**
n/a
No
Air, Orders under $25
U.K.
9.99
7-10 days**
n/a
No
Air, For orders $25.01 - $45
U.K.
19.99
7-10 days**
n/a
No
Air, Scarves and/or Accessories only -Light Weight
U.K.
19.99
6-8 wks**
n/a
No
Sea, Anywhere - If between 1.0 and 2.0 kg
U.K.
39.99
7-10 days**
n/a
No
Air, Anywhere - If between 1.0 and 2.0 kg
U.K.
39.99
6-8wks**
n/a
No
Sea, Anywhere - If between 2.1 and 4.0 kg
n/a
69.99
4-8 Days**
1.0 to 4.0 kg
Yes
Air, i.e. 1 Abaya or Jilbab w/ Scarves
n/a
0.00
7-10* days**
Unlimited
No
*Conditions do apply to qualify for free shipping. Notifications of free shipping sent via email, pop-ups, monthly announcements, and in your checkout. Tracked internally only, info available after 8 weeks only. *Packages containing abayas, jilbabs or heavy items are shipped separately and received in 6-8 weeks. The light items in the order are sent by air and received in 7-10 days. See free shipping FAQ to learn how you can get the heavy items shipped faster -
*$10 for every extra
0.5 kilogram; kg - on $69.99 rate for U.K.
France, Australia, Other Countries
Same rates as U.K.
*$10 for every extra
0.5 kilogram; kg - on $79.99 rate for Australia
*We no longer ship to
Africa unless payment via Western Union Instant Money Transfer with Authorized Transfer Control Number# **delays in customs, and/or statutory holiday may delay arrival
After emailing your order into us [CLICK HERE], make your cheque or money order out to: ISHARS Online and ensure all the necessary information is filled in and signed with your signature.
IMPORTANT: Before you mail the bank money order or certified cheque to us, we must receive a fax copy of it to reserve your ordered items for you. Fax it toll free to: 1-866-334-7585
When we receive your cheque or money order, which takes 10 days or less if in Canada, we will ship your order after 10 days, and send you an email notification of your order status. For security purposes, the cheques/money orders are deposited and held for a minimum of 10 days for clearing. You can also send it by registered mail for extra security and faster shipment of your moneyorder/cheque. Since this process takes longer sending in a cheque or moneyorder, we would suggest you choose tracked shipping so you can receive your items promptly 2-10 days.
Money order/cheque instructions:
Ensure the "Currency type" being USD is clearly stated
We advise that your international money order or certified cheque be issued from a major bank and not the United States Postal Service. The reason is because our banks are located in Canada, and those types of money orders can only be cashed in the USA.
Ensure it's written out to name: ISHARS Online
Ensure it has the correct amount
Please ensure all the necessary fields on the money order are filled out correctly. For example, it may require you to enter your name, address, and signature. If they are left blank, our bank will not cash your payment. We will also notify you of any errors when we receive your fax copy.
Mail it to:
ISHARS Online
484 Plains Road
P.O. Box 71007
Burlington, Ontario
L7T 4J8
Canada
If you have any questions please don't hesitate to call(416)4512816 or email us: Click Here
and we will respond quickly insha'allah
Great News! We're making your shopping experience even easier here at The Canadian Muslim, formally known as ISHARS Online. We now accept offline phone & fax orders! To place your order securely call 1-416-451-2816, so we can process your order via credit card over the phone.
Consider paying with www.paypal.com or certapay email money transfer if you'd like to pay using your bank account.
BANK TRANSFERS
To send your payment via bank transfer please use the information below and submit it to your bank:
NAME: ISHARS Online
ADDRESS: 309-955 WARWICK COURT, BURLINGTON, ONTARIO L7T 3Z6
PHONE: 905-592-0218
BENEFICIARY BANK: TD CANADA TRUST, 596 PLAINS ROAD E, BURLINGTON, ONTARIO L7T 2E7
CORRESPONDANT BANK: BANK OF AMERICA, ABA 026009593
SWIFT CODE: TDOMCATTTOR
TRANSIT#:00802
BANK#: 004
ACCOUNT#: 00807300295
Please allow 5 working days to receive your payment.
NEW! - COD CASH ON DELIVERY AVAILABLE IN CANADA ONLY
Pay in cash at the nearest Canada Post office in your area so you don't have to pay with a credit card. Ask us for details!
DISCOUNTS
Get a discount every day just by selecting one of our low shipping rates according to what you've ordered. Shipping rates start from 4.99 and up.
The other way to get discounts over and above what we offer publically on our website is to join our Member-Only Discount Newsletter. This newsletter is used to keep you up to date on new arrivals and secret discount codes only it's members will know.
Click the link below to subscribe: (Copy and paste the link below)
http://www.thecanadianmuslim.ca/isharsonline_newsletter.html
------------------------------------------------------------------------------------------------------------ WEDDING HIJABS & TURKISH STYLE
We currently offer lovely designs for wedding hijabs. Please copy and paste this link in your browser (http://www.thecanadianmuslim.ca/turkish_wedding_hijab.html). These are fancier hijabs for your wedding occasion. Designs come in multiple colors
TALL & LONG ABAYAS - Do you sell any?Yes we sell tall and long abayas PLUS SIZED ABAYAS/JILBABS - Do you sell any?Yes we sell plus sized abayas and jilbabs ABAYA/JELBAB - WHAT'S THE DIFFERENCE?
Jilbab: Always conservative, with collar(Lapells), a-line cut, and comes as a one piece, or 2 piece with pants or dress underneath it. It is something you would wear to work, school, do your errands. Or depending on the detailing, go for an outting with friends and family. Even with the detailing, it would still maintain a concervative look. And one thing they all have is buttons to open and close the garment on the front; 2 of them or from top to bottom. They come in many materials polyester, jeans, denim, corderoy(i.e. our main page menu: http://www.thecanadianmuslim.ca - Just above the abaya/jilbabs button, on the left is a black fancy abaya, and on the right is a jeans material jilbab. As you can see they both look totally different)
Abaya: Always more feminine looking, similar to a dress. Most come with shoulder pads and never any buttons on the front. They are almost always made of georgette and double layered. They are easy to wear because you slip them over your head. Most of them come with a matching scarf. It is something you can wear anywhere you want..and the more fancier ones you can wear to a wedding celebration or your actual wedding. Click here to see our selection of wedding products for Muslimahs (copy and paste link) http://www.thecanadianmuslim.ca/turkish_wedding_hijab.html
HIJAB/SHAYLA - WHAT'S THE DIFFERENCE?
ATTRIBUTES OF HIJAB
- Square
- Measures from 40"x40" to 48" x 48"
- To be folded into a triangle before wrapping
- The most popular type of scarf covering
- It widens a narrower face
- Generally wrapped more loose
- Can be wrapped to simulte a shayla look
ATTRIBUTES OF SHAYLA
- Rectangle
- Measures 68" x 20" mostly
- Larger shaylas have larger widths i.e. 70" x 25"
- The 2nd most popular scarf covering
- Comes with most abayas
- More wrapping power and more different ways to wrap it
- Hugs the face, and suitable for those with wider faces or round. It narrows a wider face
- Generally wrapped tight
HIJAB CARE
All hijabs shaylas and scarves should be washed in cold water by hand or delicate cycle - hang dry or medium heat machine dry - med iron heat
HIJAB/SHAYLA MEASUREMENTS
Average measurement for the square hijabs we sell is 42" inches x 42" inches or 106cm x 106. Shaylas is 68" x 20" inches average or 173 x 51cm
HOW TO USE OUR ISLAMIC SWIMSUIT
How to get the most Fun use out of your swimsuit:
---------------------------------------
-If you're going swimming and just plan to sit on the shore waters tighten the ankles and wrists so that the little water that passes you won't go inside.If you will be submerged more than that, then have the ankles and wrist areas loosely adjusted so that water will flow in and out freely and prevent gathering of water inside the outfit.
-Other uses: running errands, going for a jog, going to the gym, going to the park with the kids on a hot day
-Feel free to take a dive, our custom attached swim hijab will never become de-tached under pressure - one size fits all;)
-Black n' Hot Lime arriving in a week
WHAT DOES EXCLUSIVE ISHARS ONLINE CLOTHING MEAN?
The clothing on this website described to be an "Exclusive ISHARS Online Clothing" means that they were designed and manufactured for our Company. These types of clothing are very good quality, different, fun & Chic. All hemming is free on all of our clothing - Affordable rates for alteration services
WHOLESALE - Do you offer products wholesale?
Yes we do offer wholesale. To view our current list of products please view:
http://www.thecanadianmuslim.ca/wholesale.html
------------------------------------------------------------------------------------------------------------ SHIPPING - How long will it take for me to receive my item?
We ship anywhere worldwide except for Africa. Please allow 2-8 days for tracked shipments, and 4-8weeks for Economy International tracked shipments.
SHIPPING - Do you offer to send our purchase as a gift?
Yes:) This option includes, Gift wrap, ribbon, and card, and the option to forward your gift to an address other than your own:) Address and phone verifications are done on all credit card orders. To avoid unecessary delays, ensure the billing information is 100% correct and affiliate with the card holder's information.
FREE SHIPPING 0.00 OFFER - Include 5 Scarves
We offer free postage when you purchase 5 scarves or add 5 scarves to your shopping cart. This applies to shipments going to Canada or USA. For international orders, the order must include ONLY 4 scarves to qualify. This is a way of ensuring that the weight of the package is no more than 500g. All of our shipping rates are discounted below the actual price to ship it to benefit our customers inshallah.
CHEAP SHIPPING & LITTLE OR NO TAX ALWAYS
We do our best to offer the lowest shipping rate possible for your order. We also create easy opportunities for you to get free shipping as well
To summarize our shipping rates:
--------------------------------
-Free shipping when you include atleast 5 scarves from our lovely hijabs and/or pretty shaylas page
-Save $3.00 off shipping when you include at least 3 or 4 scarves
*Please note that underscarves in lace, cotton or polyester do not count as an actual scarf. Underscarves are to be worn under a hijab, shayla or amira and are priced at $3.99 or $4.99 each.
More low shipping rates:
------------------------
-Orders that are under $45 are shipped for as little as $4.99 by air! 7-10 day delivery
-Orders that are between $46 to $70 are shipped for a low rate of $9.99 by air as well! To Canada and USA this includes tracking. For international orders it's discounted to $19.99. Also a 7-10 day delivery insha'llah
No Tax USA & International Orders:
----------------------------------
We never charge tax for American and international orders. Happy shopping!
Tax Discounts on Canadian Orders:
---------------------------------
Currently holding NO Tax special for all orders outside Ontario - GST only for Ontario. Happy shopping!
LOOKING FOR CHEAPER SHIPPING?
Cheaper shipping rates with untracked shipping options are provided as an option for those who wish to pay with US Cash/Canadian Cash/Certified Bank Check/International Bank Moneyorder/Western Union Instant Money Transfer.
Canada: $4.99-$7.99 US
USA: $4.99-$7.99 US
International: $12.99 US
Mailing Address:
ISHARS Online
484 Plains Road
P.O. Box 71007
Burlington, Ontario
L7T 4J8
Canada
Should you decide to mail cash, we would recommend sending it via registered mail if you are in an international location. Mailing via regular mail from USA takes approximately 5 working days and Canada 2-3 working days. Sending via registered mail from an international location can take 5-7 days. If sent via regular mail from an international location, it can take 10 working days. As soon as we receive your cash, we send you an email to notify you and ship your items same day.
If you decide to pay via check, please ensure that it is certified which verifies that funds are available. After receiving a check we ship 10 days after it has been deposited to ensure the funds have cleared. If it is not certified the time lapse will be 20 days. For International Bank Moneyorders it is 10-15 days. Please be advised that Moneyorders from USPS can only be cashed in USA and it does indicate in red writing that it is for US Use only.
Paying by Western Union Instant Money transfer is the recommended method of payment for our customers outside of USA or Canada. You would complete your order in the checkout as advised, and send the total calculated to you, to the attention of "Deneer". Mailing address is specified above. After the you have completed the Instant Transfer you will receive a confirmation transfer number which is what we need to collect the funds. Email this number soon after. When the funds have been collected we ship your items same day.
We look forward to serving you!
Email us at the top of the page on the "Contact US" tab for clarification or questions. Alternitavely you can contact us via phone: 1-877-8-BUY-HIJABS OR 1-905-592-0218
------------------------------------------------------------------------------------------------------------ PAYMENT PROBLEMS - "Invalid" error in Paypal Checkout
If you experience problems in the paypal credit card checkout where the browser alerts you that "your information is invalid"; try tweaking your address or name. For example, with your name you can exclude your middle initial. And with the address you can put the street number and name on the first address line, and the word "Apartment" and then # the number on the second address line (if you live in an apartment or unit). If not, leave the second address line blank. When filling out your address, please do not put the street number, street name, and address all in the same line as you may get an error. If your city name includes -"hyphens", exclude the hypens and just use a "space" to replace the hyphen. Inshallah this will solve most problems that may arrive inshallah. Happy Shopping!
RESTRICTIONS - May I Use Images from ISHARS Online c/o?
The images on this site are created by devoted members of our team. Plagerism is a for of stealing whether it be in print, or photo or any other form. Thank you to all who respect our wishes in this regard. Images from this site may not be used for personal or commercial purposes. We welcome anyone who wants to use www.thecanadianmuslim.ca link or a sublink on their website.
Thank you.
ISHARS Online Team.
CERTAPAY- Using CertaPay, Email Money Transfer
Our certapay email address is sales@thecanadianmuslim.ca
It is FREE to register for online banking and CertaPay
Register for online banking with your local bank whether it be: TDCanadaTrust Bank of Montreal CIBC Scotiabank and Royal Bank! They all are linked with CertaPay where you can send money directly from your bank account to us with just the click of a mouse!
Here are the following steps to send an email money transfer from your bank account to a recipient's email address: (For TDCanadaTrust bank account holders)
If your bank is other than TD, register for their online banking so you can also register for CertaPay or call the general help line on the back of your debit card for assistance
1. Register online for online banking: EasyWeb
2. Update your account information online and include an email address along with the other conventional information such as your name, address and phone number
3. On the left hand menu, choose to "Edit" your EasyWeb Quick Links and replace one of the quick links with "Interac Email Money Transfer", and Save Settings
2. Register online for Email Money Transfer Services on EasyWeb on the left menu
3. Add us as a recipient using email address, sales@thecanadianmuslim.ca and name D. Blaides.
4. Complete your registration process for Email money transfer
5. Choose the "Interac Email Money Transfer" quick link and then choose the option underneath it to send money
6. Add us as a recipient with email address sales@thecanadianmuslim.ca Then go back in and choose the recipient to send money to, and you may be asked to create a security question and answer to be sent with your payment (which you would email me the answer so I can accept the funds). You can also add a message to accompany such as your name and phone number.
7. Click "Finish" and the funds will immediately be withdrawn from your account and I will receive an email notification of funds being sent
Are there any additional bank fees associated with this transaction?
-The bank charges only $1.50 per transfer, and there is a $10 minimum to transfer at each time. The fees show up on your monthly bank statement at month-end.
What are the benefits of paying this way?
-It ensures your payment is sent and received securely
-It ensures that your items are sent by the following business day
-It is cheaper than sending payment by money order in which we would have to wait to receive your money order prior to sending out your item(s)
If you have any additional questions, contact us using our live online support button, and if offline...use it to send an offline message and your message will be recieved to inquiries@thecanadianmuslim.ca
PAYPAL & CREDIT CARDS - How can I pay with a credit card?
We can process your credit card payment using Visa or Mastercard over the telephone. We have this automatically integrated in our checkout. If you would like to pay with a credit card other than Visa or Mastercard, click the pay by paypal option in the checkout.
When you are in the checkout process, you will be asked to click a button to pay securely through paypal. To pay with your bank account, you will need to click that button to do so. The following countries below can use this service:
Anguilla
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
China
Costa Rica
Denmark
Dominican Republic
Ecuador
Finland
France
Germany
Greece
Hong Kong
Iceland
India
Ireland
Israel
Italy
Jamaica
Japan
Luxembourg
Netherlands
New Zealand
Norway
Malaysia
Mexico
Monaco
New Zealand
Norway
Portugal
Singapore
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
Uruguay
USA
Venezuela
You do not need to register for paypal.com to pay with your credit card but it is required even if you would like to pay from your bank account from the countries listed above.
After clicking the "Pay now" Paypal button, you will be transfered to a secure connection on the paypal website. Click the option that says "you do not have a paypal account", and you will only be asked for your billing information to complete your transaction. This is for quality assurance purposes to ensure your package is sent to the correct desired location.
Just follow the prompts, it a very quick and most importantly secure process, to ensure that your personal information is not compromised
Again, you are not required to have a paypal account to pay for your items with your credit card.
Alternitavely, you can sign up with www.paypal.com and pay directly from your bank account! This is available in all the countries listed above.
Happy Shopping!
CURRENCY - Why are prices listed in US Dollars?
This reason is mainly to encourage ease of purchase for the customer as the majority of e-commerce sites offer items in US Currency. The other main reason is because our shopping cart can only default to US currency, and when you make a payment using your credit card through Paypal.com secure server, they default to US Currency as well. This also makes comparision shopping easier for the customer as well.
CHECKOUT -I don't have a username or password. What next?
In the same page, all you have to do is scroll down and enter your name and location information. And next for your convenience, just below that, click the "Copy Shipping Info" button and it will copy the information you just entered into the Shipping fields below. That way its less typing for you and a quicker registration process! Check the box beside "privacy policy", which can also be viewed on our front page, and press the "Next Step" button. The next step will be where you choose to email your order in, or to pay using Paypal.
CHECKOUT - Does the checkout process take long?
No not at all. Its only three screens, beginning from the screen where you are viewing the contents of your shopping cart. Once you're registered with paypal, and our site, you're just using your mouse because the information will be saved in the system for your convenience!
CHECKOUT - Are there any hidden charges?
What you see is what you get if you reside in a country other than Canada:) Your total just includes the added cost of your items and the shipping cost and thats it! No Fee will be charged to your credit card if you pay using PayPal. As for Canadian orders, HST Tax applies to provinces NB, NL and NS. PST only applies to the province of Ontario. GST applies to all provinces in Canada except for NB, NL and NS. ISHARS Online, Business Number#:863257986, and Vendor Number#: 3972-1957. If you are to be exempt from being charged tax, please fax a valid Purchase Exemption Certificate to 1-866-334-7585 so we can keep it on file on your behalf. You can receive a refund for the tax paid either from the Federal Government for from us.
CUSTOMER SERVICE - How long does it take to receive a response to my email?
On average I respond to emails within 1 hours time.
CUSTOMER SERVICE - pop-up blocking software
Yes. In netscape navigator you can go to tools and allow pop-ups on this site. And if you've installed a program, just right click on the icon at the bottom right hand screen of your monitor and choose disable.
NEW ARRIVALS - questions
Asalamu alaikum!
Please email us for any inquiries.
Jazakumallah Khairan,
If we are unable to verify the information the card holder will be asked for additional information to fax to our location. We have fax numbers in Canada, toll free and in U.K.. The authorization form can be downloaded from the following page: http://www.thecanadianmuslim.ca/hijab_order_form.html
If a buyer places an order with us with an unauthorized credit card we will notify the card holder to have the card cancelled and will be banned from placing orders with us in the future.
I CAN'T VIEW THE VIDEOS!
http://www.youtube.com/profile_videos?user=thecanadianmuslim
Kindly paste the following link above. If the problem persists, please contact hijabsupport@thecanadianmuslim.ca
CLEARANCE ITEMS - Are they final sale?
Yes. This means that our return and exchange policy does not apply to clearance items unless there is a defect.
CURRENCY CONVERTER - How much in my currency?
ISHARS Online will convert to your home currency when you choose a flag below :
YOUR TOLL FREE NUMBER DOESN'T WORK!
Our toll free number has been cancelled and changed to 001-416-451-2816. With this number you can call to reach a member of our team, or send a text message as well. We'll call you back or reply via email or text message. Email and text message is the fastest way to reach us.
HOW TO CONTACT US
